Legal
Account Deletion
Updated 31 August 2026
The actual deletion process must match the backend implementation. This page describes the intended policy, not a live automated workflow.
How to request deletion
When accounts exist, you should be able to request deletion from account settings in the app. You may also use the contact form on this website and choose the support topic.
Until in-app deletion ships, email support@sohumastroai.com from the address on the account, with the subject “Account deletion”.
What data is deleted
We intend to delete account profile data, saved interests, saved stories and notification tokens associated with the account, subject to backups rolling forward.
What may be retained
Some records may be kept where legally required or needed for security, fraud prevention, tax, or dispute resolution. On-device models you downloaded remain on your device until you remove the app or the model files.
Expected processing period
The target window is 30 days after a verified request, unless a longer period is required by law or a security investigation. This period will be confirmed when deletion is implemented.
Contact
Support: support@sohumastroai.com
Privacy: support@sohumastroai.com